PRIVACY

Your enquiry. Handled with care.

Privacy information for the S.V. Crown corporate website.

Company details

The company’s registered name is S.V. Crown Ltd.

Business location: House No. C273/44, Susubiribi Street, Kokomlemle, Accra, Ghana.

Postal address: P.O. Box AN10444, Accra North, Ghana.

Registration with Ghana’s Data Protection Commission has not yet been completed. Consultation requests are prepared in your browser and sent only when you choose to send them through WhatsApp or your email application.

Contact: info@svcrownltd.com.

Information you choose to provide

An enquiry may include your name, organisation, email address, telephone number, service of interest and message. Please avoid confidential customer or banking information.

Why we use it

We use enquiry information to respond to your request, discuss services and administer the resulting business correspondence. An enquiry is not a subscription to marketing messages.

Email and website operation

The consultation form opens your selected email application or WhatsApp with a prepared message. You must confirm sending in that application. The selected provider processes information according to its own terms and privacy practices.

Optional Dromo chat

Dromo is powered by HelpJet. The chat loads after you complete the contact form, give consent and choose Chat with Dromo. HelpJet processes your chat messages and technical session information to provide responses and conversation history. Its own privacy practices apply. The form keeps your contact details in the current browser page for preparing a handover; it does not send a team enquiry automatically. To contact our team, choose WhatsApp or email, review the prepared message and confirm sending in that application.

Cookies and analytics

The corporate website does not directly load Google Analytics or advertising scripts. Optional HelpJet chat may use session identifiers and related technologies. The Academy is a separate service with its own account and learning functions.

Questions about your information

Contact us if you want to ask about, correct or request removal of information supplied in an enquiry. We will consider your request alongside applicable obligations and business-record requirements.

Storage and retention

Our intended policy is to protect enquiry information and retain it only while needed to handle your request, manage any resulting engagement or meet applicable legal record-keeping requirements. Information that is no longer required will be securely deleted or anonymised.